Sue James

Stories, Reflections & Journeys

  • Home
  • About
  • Contact
  • Archives
  • Facebook
  • LinkedIn
  • Twitter

Copyright © 2025

Thankless Thinking

Filed Under: Reflections · February 4, 2010 · 4 Comments ·

I’ve become aware recently there’s a phenomenon in our society that I call “thankless thinking”.

A couple of weeks back I’d been browsing through a shop and on impulse, as I was about to leave, I walked to the counter behind which the shop owner was sitting.

“Thank you!”, I said to her. “I’ve enjoyed looking around and love your window display.”

She looked up, apparently startled. There was a pause before she grinned broadly and said, “You know, I’ve had several people wander in today to look around but you’re the first person who has thanked me – for anything!”

We ended up chatting for a short time – passing from the strangeness of folk to the foibles of some customers, then through the story of her grand-daughter’s 21st birthday party to her plans for retirement.

As I left I found myself reflecting on how a simple thank you had led me into a warm conversation and a small piece of someone’s life story.

And I was reminded of an ‘experiment’ I conducted for myself many years ago, when I was travelling to and from school on a bus.

For several days in a row I counted how many people alighted from the bus during the trip – and the number of those who actually thanked the bus driver as they left. Fom memory the thankers were only 20% or so of the whole!

For that shopkeeper, a ‘thank you’ is probably the usual response (with some rare exceptions) when a transaction takes place and a customer actually buys something. And maybe bus drivers are thanked more often by passengers these days – at least I hope so.

But I’ve found myself wondering … [Read more…]

Dialogue as Art

Filed Under: Stories · August 26, 2009 · Leave a Comment ·

This evening, thanks to my friend and colleague Natalie Shell, I learned the story of two Irish artists who have created an unusual work of art …

Here is the story in their own words:

In April 2009, we sent a personal, handwritten letter to each of the 467 households in the small Irish village of Cushendall. We hoped these unsolicited letters would prompt neighbourly discussion, spreading across the town, promoting community curiosity.

The art work consists solely of the discussion between the recipients about what on Earth these letters are, who sent them and why, etc.

Lenka Clayton & Michael Crowe

Owritingn their blog website, Mysterious Letters, you can watch a video news story about their venture and also see a number of the letters – in themselves also a work of art. :) You’ll need to be patient, because it’s a long page and will take some time to load – but it’s worth the wait!

A fascinating story that left me with many thoughts whirling around in my head tonight.

Encouraging folk to talk to one another as a form of art. I love that idea.

I imagined folk who previously hadn’t exchanged more than a word or two with one another finding themselves in longer conversations – connecting, speculating and wondering. I imagined a buzz of conversation filling the air across the village, helping folks make connection and find synergies with one another beyond their shared experience of the letters.  Like an electric current of energy travelling through a grid and lighting up the atmosphere.

But isn’t it kind of sad to hear some folk were ‘scared’ to receive a friendly letter because it was from someone they didn’t know?

I also find myself wondering how many of us actually know enough about our neighbours to personalise a letter to them – let alone to do so for over 400 people in our neighbourhood.

And how many of us take the time and trouble to hand-write anything these days?

But … creating curiosity, wonderment and conversation. From where I sit, that is indeed art.

How would you have reacted to such a letter?

Invisible People

Filed Under: Featured, Journeys, Reflections, Resources, Stories · June 14, 2009 · 6 Comments ·

We were in the city, at a cafe before a show. It was a cool evening but, warm enough in our coats, we were sitting at an outside table sipping our coffees and chatting. Vaguely aware of all the others at tables around us simlarly engaged in their lattes and conversations.

Hands Holding CoffeeSuddenly behind me, there was a bit of a disturbance. I turned to see an elderly man in a shabby coat being hustled back to the street by a waiter. Apparently he’d been begging at nearby tables.

As he vanished into the night, I glanced around and saw folk simply going back to their coffees and conversations as before. Nobody seemed concerned. Nobody else turned to watch him leave. He’d been hurried off like an embarrassment. None of us had talked to him or found out his story. Nothing.

It was as if nothing had happened, as if he hadn’t existed – as if he were invisible. And I wondered … did anyone else feel sad?

A couple of weeks later, we were again in the city for another show. Three of us were drinking coffee at an outside table at the same cafe.

This time a woman approached our table and asked for money. Very thin. Unkempt hair falling over her face. I don’t know how old she was, but she sounded tired.

I looked up at her and said “Would you like something to eat? To drink?”

She said she’d like a cappucino, so I rose and went indoors to get one. When I returned and handed her cup, sugars, spoon and paper serviette, our hands touched briefly. Hers shook a little.

“Thank you. Bless you!”, she said. And was gone.

What? Bless me? But I’d done nothing. I’d not learned her story. I’d not asked her … anything! I’d not helped her. All I’d done was buy her a coffee. It was nothing.

And yet … perhaps at least she’d been visible. And maybe that’s something.

  • « Previous Page
  • 1
  • 2
  • 3
  • Next Page »

Subscribe to my blog

Tags

GraceRalph CoshamRichard AdamsC. S. LewisDaniel KeyesHans Christian AndersonOscar WildeAlan GarnerAndrew LangGene Stratton PorterLove of BooksE-readingComputersHarry AldisWorld of WarcraftRalph Waldo EmersonBessie StanleyDirk H KelderFriesian horsesKFPSStop and StareW. H. DaviesImaginationsnowingMt Baw BawweatherAdviceBritain's Got Talent 2012Charlotte JaconelliJonathan Antoine

Books I’ve Read

Sue's bookshelf: read

The Chase
3 of 5 stars
The Chase
by Janet Evanovich
The Heist
3 of 5 stars
The Heist
by Janet Evanovich
Vanish in Plain Sight
3 of 5 stars
Vanish in Plain Sight
by Marta Perry
Eat Me
4 of 5 stars
Eat Me
by Agnès Desarthe
Odd One Out
3 of 5 stars
Odd One Out
by Monica McInerney

goodreads.com